About msg global solutions
Successfully serving the insurance industry since the early 1980’s, msg develops and implements core financial operations systems for insurance and reinsurance companies. Our clients include many of the largest insurance and reinsurance companies in the world.
msg global consultants, deployed through 19 companies in 15 countries, deliver consulting services and solutions to help clients realize the full benefit of SAP software. Our consultants provide value to clients through the creation and customization of systems that enhance workflow, improve operational efficiency, effectively deploy resources, facilitate the exchange of data, and respond to reporting requirements.
We are currently seeking a Customer Service Center (CSC) Analyst to join our team in Makati City, Philippines. CSC Analysts provide SAP first level support to our worldwide development centers. In addition to technical and analytical expertise, the ability to excel in a global team environment, effectively communicate and achieve results is critical in this role.
Ticket process monitoring
Team Ticket Process Compliance
Expert knowledge on the use of the Global Project Management Tool
Report Preparation and Administrative Responsibilities
Other related tasks maybe assigned from time to time
msg global solutions offers highly competitive compensation packages including paid leaves, 13th month pay, medical and insurance benefits together with the mandated statutory benefits.