We are currently seeking a Customer Service Center (CSC) Analyst to join our team in Makati City, Philippines. CSC Analysts provide SAP first level support to our worldwide development centers. In addition to technical and analytical expertise, the ability to excel in a global team environment, effectively communicate and achieve results is critical in this role.
At least two years working experience in the related field is required for this position.
Applicants must be willing to work in Makati City.
Preferably one to four years’ experience specializing in customer service or related industry.
Ticket processing analysis and dispatch:
Other related tasks maybe assigned from time to time.
This job description is designed to cover or contain a general listing of activities, duties or responsibilities that are required of this position.
msg global solutions offers highly competitive compensation packages including paid leaves, 13th month pay, medical and insurance benefits together with the mandated statutory benefits.
About msg global solutions
msg global solutions is a product- and solutions-based systems integrator that serves the financial services/insurer/reinsurer markets in all lines of business, in all regions of the world. Our expert teams employ a complete selection of consulting services and software products to help large and mid-size clients succeed with a range of business and IT strategies, including digital transformation. Operating from 19 global offices and growing, msg global solutions’ market presence covers the major insurance markets worldwide with domain and solution expertise.
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